EVGA – Support – RMA Procedure

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EVGA offers choices which should fulfil the requirement to change out your EVGA product as fast and quickly as possible. Standard RMA – EVGA accounts registration and membership is required to contact customer service and receive a support ticket. After acceptance, you will be responsible for sending the product after our guidelines. Upon receipt of your merchandise, without harm, EVGA will send via ground shipping for you.

The 1-3 business day processing period is in addition to shipping, although you might pay for shipping in the time of this RMA request. Standard Cross-Ship RMA – EVGA accounts get a service ticket for the RMA request and registration and registration is required to contact customer support for troubleshooting. You’ll be required to cover the replacement collateral price of your product after an RMA request is approved. Cost of security is dependent on EVGA. EVGA will send in 1-3 business days for you via  cross product calculator. Then you’ll be responsible for sending back your product that is faulty following our recommendations that are shipping. Upon receipt of your merchandise, without harm, the security will be refunded by EVGA.

Your product MUST be returned into EVGA in your 14 day RMA identification window so as for your collateral. The comprehensive refund procedure can take 7-14 business days. Make sure you read the conditions of the optional warranty update for nearby”lower 48″ United States just – This is a particular application only offered to the first owner of the goods. This program has to be bought following enrollment within 30 days of product purchase. Should your merchandise error contact customer service and get an RMA ticket. When your RMA petition is accepted, you’ll have to put in a credit card to get security nevertheless your card won’t be billed at this moment.